IOMI®

World's Only University of Office Moving. Be inspired.
914 Cedar Hill Road, Madison, MSOpening at 8:00 AMOpen today until 5:00 PMOpening at 8:00 AM tomorrowOpening at 8:00 AM on MondaySorry, we're closed
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OUR VENDING MACHINE POLICY: NO SHAKING. NO ROBBING. NO KIDDING!
If you’ve read my past posts, you know I believe it’s very important to have a stellar relationship with office building managers.  T...
 moreOUR VENDING MACHINE POLICY: NO SHAKING. NO ROBBING. NO KIDDING!
If you’ve read my past posts, you know I believe it’s very important to have a stellar relationship with office building managers.  Their recommendation could get you a moving contract, and their disdain could blackball you from performing moves in their building. 

By using extensive building protection on every move including our Mat-A-Doors®, we minimized the risk of damage to floors, doors, walls, and elevators.  This made building managers very happy, and in turn, got us a lot of moves.  According to John Griffin, building manager for several high-rise office buildings in downtown Atlanta, “We love having your crews work in our buildings because they always take care of the place.”

That’s why I was in shock when I received a phone call one Monday morning from another property manager who accused our movers of turning his vending machines upside down to steal the candy, chips, and pretzels inside.  After I apologized and offered to pay for the replacements, I got to the bottom of the theft by querying several of the moving crew.... Read More: http://officemoves.blog/2018/02/12/our-vending-machine-policy-no-shaking-no-robbing-no-kidding/
Posted on Feb 12, 2018
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WHY TREAT YOUR VENDORS LIKE CUSTOMERS?
I learned a long time ago that our success was as much dependent upon my service providers as it was our customers. Imagine having a truck loaded with office...
 moreWHY TREAT YOUR VENDORS LIKE CUSTOMERS?
I learned a long time ago that our success was as much dependent upon my service providers as it was our customers. Imagine having a truck loaded with office furniture getting a flat tire at 10 o’clock at night 30 miles from your base. Then imagine how great it would feel knowing you have a stellar relationship with a tire company that’s on call and provides road service 24/7? In the course of my business, we had situations arise after normal business hours, and I thanked God every time that we had solid relationships with vendors who came to our rescue without hesitation. That’s when you know why it’s important to treat your vendors just like your customers.

I learned this lesson early on from a V.I.P. customer of ours—John Portman & Associates. In the 1970s, Portman developed the internationally famous landmark in downtown Atlanta called Peachtree Center. Whenever they leased office space in their complex or needed to move a tenant from one building to another, they gave us the moving contract. It was my contact in their office, Dara Nicholson, who taught me how to treat service providers. She did it by example: she treated ME as a valued customer instead of nothing more than a vendor.

READ MORE: http://officemoves.blog/2018/02/06/why-treat-your-vendors-like-customers/
Posted on Feb 6, 2018
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WHAT I WOULD DO DIFFERENTLY IF I STARTED A MOVING COMPANY TODAY

As they say, hindsight is 20-20, and I’ve had lots of time to reflect on what I would change if I were to start an office moving com...
 moreWHAT I WOULD DO DIFFERENTLY IF I STARTED A MOVING COMPANY TODAY

As they say, hindsight is 20-20, and I’ve had lots of time to reflect on what I would change if I were to start an office moving company today. To begin with, I would do the same thing I did before I started my own moving company—I’d work for someone else first. For 7 months before I opened my business, I worked for a small mover, learning every aspect of the business. I thought—correctly, as it turned out—that working for a smaller company would give me a better opportunity to get exposure to sales, customer service, and operations where a larger company might pigeonhole me into one specific area. My first ‘assignment’ was working on the back of a truck as a mover/helper. Soon I was promoted to driver, then O&I salesman. Eventually, I opened a new office for them as their general manager in Griffin, GA, 50 miles south of their main office.

Before going out on my own, I got formal training, and that’s what I’d do again if I were to start another moving company today. Back in 1976, there was no International Office Moving Institute—no IOMI® to teach me how to estimate moves accurately and perform them with a minimum risk of damage. READ MORE: http://officemoves.blog/2018/01/29/what-i-would-do-differently-if-i-started-a-moving-company-today/
Posted on Jan 29, 2018
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About us

Based in metropolitan Atlanta, Georgia, USA, the International Office Moving Institute (IOMI®) offers customized programs in the industry's "best practices" in marketing and sales, job estimating, and operations for moving companies, project management companies, building managers, directors, construction companies, furniture sales and other service providers, and in-house move crews. IOMI® is neither a trade association nor a moving company or an affiliate, but an independent, unbiased training organization beholden to no one.
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914 Cedar Hill Road
Madison, MS 39110
United States
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Wed
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